Incremental save is not supported in admin-undo-own collaboration mode

Technical Support Apryse SDK
, ,
1

Product: Android sdk

Product Version: 9.3.1

Please give a brief summary of your issue:
get this error when opening file: Incremental save is not supported in admin-undo-own collaboration mode

Please describe your issue and provide steps to reproduce it:
when opening this 1MB .doc file app crashes. This is the error

E/PDFNet: Exception: 
    	 Message: Incremental save is not supported in admin-undo-own collaboration mode
    	 Conditional expression: !(flags & (SDFDoc::e_incremental_data_only | SDFDoc::e_incremental))
    	 Version      : 9.3.1-c6e5f486f8
    	 Platform     : Android
    	 Architecture : Arm
    	 Filename     : SDFDocImpl.cpp
    	 Function     : ConfirmIncremental
    	 Linenumber   : 964

What does this error mean and how can I remedy it?

Please provide a link to a minimal sample where the issue is reproducible:
This file is the one causing the crash

2

Hello, I’m Ron, an automated tech support bot :robot:

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:APIs:Forums:

3

Hi @seth.pacheco

Saving locally is not supported while using collaboration capabilities. During collaboration sessions you are expected to communicate with your server with XFDF only so saving should not be needed.

If you are using our CollabViewerTabFragment2 class local saving should already be disabled. If you have enabled collaboration in your own PdfViewCtrlTabFragment class please ensure that saving is disabled using the following method:

Could you please give this a try to see if it solves your issue?

Thanks,
Andrew.