PDFtron using Generate Word Document

Technical Support
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1

Product: PDFtron / StructuredOutput.exe

Product Version:10.0.13798.1

Please give a brief summary of your issue:
We have used tag replacement using PDFtron and convert to word document.

Issue:
In VM Machine - We don’t have office 365 software. while we are converting to word document and it’s not generated with same font size or family in word document and got corrupted format. Please suggest here.

Please describe your issue and provide steps to reproduce it:

Issue:
While we are converting to word document and it’s not generated with same font size or family in word document and got corrupted format. Please suggest here.**

Please provide a link to a minimal sample where the issue is reproducible:

2

To investigate further could you please provide the following information.

  1. Input file(s)
  2. Generated output file(s)
  3. Code and settings used to generate (2) from (1)
  4. Screenshots showing the output, and clearly indicating what you expected to get instead, and also clearly indicating the application/browser being used to view.