Hello, my name is Jose.
We have recently upgraded our codebase to use OEM licensing and we’re experiencing
problems while converting PDFs to XODs.
Our environment is formed by two separate batch conversion processes located in different machines (for scalability purposes)
While one of the processes works without problems the other one generates invalid XODs.
Both machines are identical, running the same OS version, the same java version, and with
the same HW (Cloned machines). Also it’s not a problem with the original file, as we are able to convert it in one of the machines. This environment worked with the old licensing model and using DocPub for the conversion instead of the PDfNet API.
So my questions are: ¿Is there any kind of restriction regarding the conversion process that allows just one machine doing the process? ¿Can we run several conversion processes in different machines using our OEM license?
If so, could you give me any advice for trying to debug/narrow the problem we are facing?
Please, let me know if you need any kind of information from our side.
Thanks for your support,