Tooltips of contextMenuPopup and textPopup are not getting closed

Technical Support
1

Product: PDFTron Webviewer.

Product Version: 8.9.0

Please give a brief summary of your issue:
Tooltips of contextMenuPopup and textPopup are not getting closed.

Hi Team,

When contextMenuPopup is open and if I click on any button in popup before the tooltip appears the tooltip is displayed and it’s not getting closed.

Please provide a link to a minimal sample where the issue is reproducible:

Can you please help me on this?

2

Hi Chandthousif,

Thank you for contacting us regarding Webviewer.

I was able to reproduce the issue in Webviewer version 8.9. The issue is fixed in our latest version, 8.12.

Could you verify it at: https://showcase.apryse.com/? If it works for you, we would recommend you to upgrade Webviewer to 8.12 as it contains multiple fixes and new features.

3

Hi Johnny,

Thanks for the reply is there any way to fix it by code in 8.9.0 version it self, if we can do it will be very helpful please.

And if we want to migrate from 8.9.0 to 8.12.0 are there any major changes or updates done. Because currently I have migrated from 8.1.0 to 8.9.0 there were many changes and spent time on it to fix.

4

Hi Chandthousif,

We don’t really backport fix to 8.9 now. There are no major changes between 8.9 to 8.12. Please let us know if you have issues upgrading, thank you.