WebViewer Version: 10.9 WebViewer Server: 2.2.2 Do you have an issue with a specific file(s)? No Can you reproduce using one of our samples or online demos? No Are you using the WebViewer server? Yes Does the issue only happen on certain browsers? No Is your issue related to a front-end framew…

WebViewer Server timeouts

kkim July 3, 2024, 8:31pm 6

Hi Zack,

Could you please try confirming if that document url is accessible?

Best regards,
Kevin Kim

com.pdftron.server.HeartbeatException: heartbeat: failed for job