Android Hyperlinks not working

[DanteDee]

Hello,

I am currently using Xamarin, PDFTron SDK 9.1.2 for Android, the hyperlinks in my document are not working. Nothing happens when I select one.

I double checked to make sure the links were correctly working in another application which they are.
I also have a Xamarin iOS application using PDFTron which have the hyperlinks working correctly.

Thanks in advance!

[system]

Hello, I’m Ron, an automated tech support bot

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:

• APIs for PDF layers (OCGs) in Xamarin
• APIs to redact PDF content in Xamarin
• APIs for PDF/A conversions & validation in Xamarin
• APIs to edit PDFs in Xamarin

APIs:

• Namespace pdftron.PDF - PTBlendMode
• Namespace pdftron.PDF.Utils - IPTAnnotationModel
• Class PTPageModel - Document

Forums:

• Document navigation lag in Android or Xamarin.Android?
• Display pdf viewer inside the stacklayout
• How can I try annotations through PDFNet for Xamarin.Forms on UWP?

[Shirley_G]

Hi, could you please upload the document where link is not working so we can further investigate? Thanks.

[DanteDee]

Unfortunately our documents have very sensitive data.

[Branden_Fung]

Hi,

Unfortunately it will be difficult to debug on our end without a sample, since PDF documents could be different from one another. Would it be possible if you could the sensitive data and only send us the document with the problematic hyperlinks?

If privacy is an issue, would it be an option to send us a sample by sending us a private here ticket: PDFTron ?

[DanteDee]

I was able to figure it out. I didn’t allow Link Activation in the ToolManager.

Thanks for the help though!