When did this start occurring? What changed at that time?
Please provide full error message, stack trace, and any related logs.
Are you able to reproduce the issue using one of the sample projects in our SDK?
Or does this only occur in your own project? If so, we would need access, or related code snippets.
Is the issue specific to a certain file? If so, we would need that file to diagnose further.
Does the issue occur, or not occur, on certain devices? If so please provide details.