Borders not shows right in a table in the produced PDF from a Word template

Technical Support
,
1

Product: PDFNet for Java

Product Version: 9.4.0

Please give a brief summary of your issue:
Borders not shows right in a table in the produced PDF from a Word template

Please describe your issue and provide steps to reproduce it:
We are producing PDF from a Word template.
One of the table with the problem looks like this in the template:

Aktive godkjenninger
{{loop aktiveGodkjenningerAdapterList}}

Godkjenningstype|{{godkjenningsType}}|
||{{godkjenningsbeskrivelse}}|
|Godkjent dato|{{godkjenningsDato}}|
|{{godkjentForMobileTjenesterLabel}}|{{godkjentForMobileTjenester}}|
|{{ansvarspersonLederType}}|{{tekniskeLedere}}|
|{{ansvarspersonStedfortrederType}}|{{tekniskeStedfortredere}}|
||{{endloop}}|

When the table is iterated several times, we can see that some of the borders is missing. This is when I produce this PDF on a Linux machine. If I produce the PDF on my Macbook pro Intel machine, all the borders are fine.

1 Like
2

I could attach the Word template, but it does not look like that is possible. Also the generated PDF from both Linux and Mac

3

Not Ok, this is generated on Linux

BordersNotOkGeneratedOnLinux
BordersNotOkGeneratedOnLinux1360×1524 198 KB

This is ok and is generated on a Macbook pro with Intel.

BordersOkGeneratedOnMac
BordersOkGeneratedOnMac805×834 57.6 KB

4

This is the part of the template in use:

TemplateInPlay
TemplateInPlay1300×517 67.2 KB

5

Sorry for the inconvenience about not being able to upload docx file. Please submit the following files to the form below (while I work to get the extensions allowed for upload updated).

  1. Input Word template file (e.g. docx)
  2. Template data (e.g. json)
  3. Generated PDF file
6

Support request filled. Have to upload the faulty PDF report generated on Linux tomorrow.