Hello, I’m AiRon, an automated tech support bot While you wait for one of our customer support representatives, I can help you with your question.
The issue you’re encountering with the author name defaulting to “guest” in the DOCX Editor’s review mode is common when the user information isn’t explicitly set. By default, the DOCX Editor uses “guest” as the author for tracked changes if no other information is provided.
Some things you can try:
Use the setUser API to specify the current user’s name before any changes are made. This ensures that all tracked changes are attributed to the correct author.
Ensure that the setUser function is called when the document is loaded, such as in the documentLoaded event, to set the author name for the session.
Verify that the user information is correctly passed and set before any document edits are initiated.
DOCX Editor Initial Edit Mode: Understand how to configure the editor modes, including reviewing mode, which is crucial for tracked changes.
Open a Document Guide: Provides information on loading documents and handling events, such as documentLoaded, which can be useful for setting user information.
Hopefully, this helps you solve your problem while you wait for a human to get back to you.