Exception while converting file using HTML2PDF

Technical Support
, , , ,
1

Product: PDFNet sdk, HTML2PDFWindows Module
Product Version: 9.2.0

Please give a brief summary of your issue:
When I try to convert html file to pdf using HTML2PDF module i receive exception:

[0314/132518.637:WARNING:resource_bundle.cc(447)] locale_file_path.empty() for locale 
[0314/132518.746:INFO:content_main_runner_impl.cc(1157)] Chrome is running in full browser mode.
[0314/132518.887:FATAL:filesystem_policy.cc(87)] Check failed: false. 
Backtrace:
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A42022C2+9198386]
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A414B512+8449410]
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A4162195+8542725]
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A4163350+8547264]
	GetHandleVerifier [0x00007FF6A61EDE9E+23245198]
	GetHandleVerifier [0x00007FF6A5B66F42+16400946]
	GetHandleVerifier [0x00007FF6A5B66AFC+16399852]
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A4958AF0+16892768]
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A4958353+16890819]
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A4958BD9+16893001]
	Ordinal0 [0x00007FF6A20C9DFB+17145339]
	Ordinal0 [0x00007FF6A2AAA8AE+27502766]
	Ordinal0 [0x00007FF6A2460550+20907344]
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A41C2940+8937904]
	GetHandleVerifier [0x00007FF6A5635933+10955811]
	GetHandleVerifier [0x00007FF6A5635DC6+10956982]
	GetHandleVerifier [0x00007FF6A563536F+10954335]
	GetHandleVerifier [0x00007FF6A5634D1F+10952719]
	GetHandleVerifier [0x00007FF6A5F6CF30+20619808]
	GetHandleVerifier [0x00007FF6A5F6C9C8+20618424]
	CrashForExceptionInNonABICompliantCodeRange [0x00007FF6A4219AD7+9294663]
	BaseThreadInitThunk [0x00007FFB09597974+20]
	RtlUserThreadStart [0x00007FFB0A57A2F1+33]
Task trace:
Backtrace:
	Ordinal0 [0x00007FF6A2460246+20906566]

Exit code: 0X80000003
Missing output file //path/Trn-6496-1647245208-826d8e78-2a45-40fa-9cf1-92b161a06a99

or this one

Exception: 
	 Message: Error converting HTML content using HTML2PDF module Add-On.
	 Conditional expression: false
	 Version      : 9.2.0-91be0af529
	 Platform     : .Net Framework
	 Architecture : AMD64
	 Filename     : Convert.cpp
	 Function     : trn::PDF::Convert::ToPdf
	 Linenumber   : 1917

	 Conditional expression: false
	 Version      : 9.2.0-91be0af529
	 Platform     : .Net Framework
	 Architecture : AMD64
	 Filename     : Convert.cpp
	 Function     : trn::PDF::Convert::ToPdf
	 Linenumber   : 2034

Please describe your issue and provide steps to reproduce it:
I set HTML2PDF.SetModulePath and looks like module can be found (HTML2PDF.IsModuleAvailable()).
I investigate this operation on IIS server on 64bit app. Need I more prerequsitis than C++ Redistributable and permissions to operation like registry modify? Other conversion methods works.

2

Thank you for the detailed report.

This is a known issue (that occurs with certain Windows installations) and is being resolved currently.

We will let you know once a new update is available.

3

Thank you for your reply.

Does this mean that on another IIS machine the module can work properly and we cannot fix it ourselves?
When can we expect the update?

4

We have minor updates to PDFNet 9.2 and the Windows HTML2PDF module that will get you back on the right track with the latest HTML to PDF conversion logic.

PDFNet 9.2 Release channel. The builds below are ready for production usage.

HTML2PDF Module