Getting error while loading document

Technical Support
1

Product:WebViewer

Product Version:11.2.0

Please give a brief summary of your issue:
I have update my Apryse webviewer version to 11.2.0. Now I am getting error table index is out of bounds
at 05c172a6:0xd67f0b
at Module.___getTypeName (c2e9f2e8-ff13-4061-98ac-8af0ebe2607c:1:649534)
at getTypeName (c2e9f2e8-ff13-4061-98ac-8af0ebe2607c:1:88190)
at requireRegisteredType (c2e9f2e8-ff13-4061-98ac-8af0ebe2607c:1:94734)
at __emval_take_value (c2e9f2e8-ff13-4061-98ac-8af0ebe2607c:1:98319)
at 05c172a6:0x1e098
at 05c172a6:0x663f46
at Module._TRN_EMSFunctionIteratorDestroy (c2e9f2e8-ff13-4061-98ac-8af0ebe2607c:1:138342)
at r.SetupPDFNetFunctions (PDFworker.js:211:361)
at PDFworker.js:218:449 On loading the initial document.
Here is my code :
var url = ‘’;
var defaultComparaLayout = ‘’;
var Apryse = {
viewerId: ‘’,
pdffilepath: ‘’,
licenseKey: ‘’,
userId: ‘’,
userName: ‘’,
annotationsData: ‘’,
stampData: ‘’,
turnOffComments: false,
turnOffStamps: false,
turnOffAnnotations: false,
turnOffPictures: false,
signatureUrl: ‘’,
initilize: function () {
console.log(Apryse.pdffilepath);
$(“.activityloader”).show();
WebViewer.WebComponent({
path: ‘/GovBuilt.PlanReview/WebViewer/lib’,
licenseKey: Apryse.licenseKey,
initialDoc: ‘https://pdftron.s3.amazonaws.com/downloads/pl/demo-annotated.pdf’,
loadSpinner: false,
annotationUser: this.userId,
fullAPI: true,

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Please describe your issue and provide steps to reproduce it:
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Please provide a link to a minimal sample where the issue is reproducible:

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2

Hello @rishumishra2001,

Thank you for posting on our forum,

To diagnose further we require the following information:

  1. Does this occur with all files or just with the initial document?
  2. What Version did you update from?
  3. Screenshot of the JavaScript console output showing all warnings and errors.
  4. Network panel showing all failed network traffic
  5. Can you reproduce the issue using our samples (especially on our site)?
  6. Does the issue only occur in certain browsers and/or devices? If so what are the details?

Best Regards,
Jacob Romano Carlsen
Web Development Support Engineer
Apryse Software Inc.

1 Like