Getting permission issue

Product:Web viewer

Product Version:10.12.0

Please give a brief summary of your issue:
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I have licenseKey. I’m trying to use Apryse’s PDFTron JS for handling password-protected files. Getting error message -

  • Message: Your license does not include the read permission.
  • Exception Information:
    • Version: 10.12.0-2867facaf1
    • Platform: Windows
    • Architecture: AMD64
    • Function: PDFNet Licensing.

What permission should I need to use Apryse’s PDFTron JS for handling password-protected files
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1 Like

Hello Rishu,

Does this issue only happen when opening password-protected files? Could you send me your license key and licensing agreement? You can email it here: darian.chen@apryse.com

Best Regards,
Darian

1 Like