Do you have an issue with a specific file(s)? No
Can you reproduce using one of our samples or online demos? Yes
Are you using the WebViewer server? No
Does the issue only happen on certain browsers? No
Is your issue related to a front-end framework? Yes
Is your issue related to annotations? No
Please give a brief summary of your issue:
(Think of this as an email subject)
When using Word Editor, Korean/English can be converted and modified in Mac environment, but Korean/English cannot be converted in Windows environment and only English can be used.
Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)
Please provide a link to a minimal sample where the issue is reproducible:
Hello, I’m AiRon, an automated tech support bot While you wait for one of our customer support representatives, I can help you with your question.
It seems like you’re having trouble switching between Korean and English input modes in the Word Editor on a Windows environment using WebViewer Version 11.4. This issue may relate to the handling of input methods and language settings in your Windows environment, which might differ from macOS.
Some things you can try:
Ensure that the correct language packs are installed and enabled in your Windows system settings.
Check if your browser’s language settings are configured correctly to support Korean input.
Verify that the input method editor (IME) for Korean is active when trying to switch languages in the editor.
Test switching languages in other web applications to determine if the issue is specific to WebViewer or a broader system setting.
