Do you have an issue with a specific file(s)?
Can you reproduce using one of our samples or online demos?
Are you using the WebViewer server?
Does the issue only happen on certain browsers?
Is your issue related to a front-end framework?
Is your issue related to annotations?
Please give a brief summary of your issue:
(Think of this as an email subject)
I want to apply signature annotation but that annotation apears as digitla signature
Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)
Please provide a link to a minimal sample where the issue is reproducible:
Hello, I’m AiRon, an automated tech support bot While you wait for one of our customer support representatives, I can help you with your question.
It sounds like you’re trying to apply a signature annotation but are seeing it appear as a digital signature in WebViewer. It’s important to differentiate between signature annotations and digital signatures. Signature annotations are visual elements, while digital signatures are cryptographic and provide authenticity and integrity.
Some things you can try:
Ensure you are using the correct tool for creating a signature annotation, such as the SignatureCreateTool for ink annotations.
Verify that you’re not inadvertently using digital signature APIs, which are intended for cryptographic signing, rather than visual annotations.
Check the properties of the annotation object to confirm it is set as a visual annotation and not a digital signature.
Consult the samples and documentation to see the correct implementation of signature annotations versus digital signatures.
