PDFTron Mobile SDK
Please give a brief summary of your issue:
(Think of this as an email subject)
I would like to show/play a video with a thumbnail preview in a ‘PDFTron’ viewer
Kindly help us with some documentation if any.
Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)
I would like to show/play a video with a thumbnail preview in a ‘PDFTron’ viewer.
Please provide a link to a minimal sample where the issue is reproducible:
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While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:
Can you please clarify what framework you are using e.g. “Flutter” or “Xamarin”?
We are using native Android and IOS.
Could you let us know if you are trying to play a video that is embedded in the document or are you trying to play an mp4 video with the document?
Would it be possible to get a sample file for reference?
can we play mp4 video directly without embedded in the document ?
Unfortunately playing audio or video directly without a PDF document is not supported in our native mobile SDKs.
Is there any other way we can play a video using PDFTron other than native sdk?
This is possible if you are using the PDFTron WebViewer Media Product.
Please see the demo here.