Hello, I’m AiRon, an automated tech support bot While you wait for one of our customer support representatives, I can help you with your question.
It seems like you’re encountering an issue with the display of signature fields and the functionality of the clear button in the UI of your product. These types of issues can often be related to the styling or JavaScript handling within your application.
Some things you can try:
Ensure that the CSS styles are correctly applied to the signature fields, as improper styling might cause display issues.
Check the JavaScript functions related to the clear button to ensure they are correctly bound and executed.
Verify if there are any console errors that might provide more insight into the issue.
Test the functionality in different browsers to see if the issue is browser-specific.
Here are some resources that might help you:
Changelog v10-6-0: Check for recent fixes related to signature fields and UI elements.
Is this on the latest version of WebViewer? If not, could you please try updating and see if that resolves your issue? The current latest version is on 11.3
Otherwise, please try our styles guide to change the CSS properties of the modal to fit your application: