Hello,
since we currently have no other channel of communication, I use this forum as a medium.
We would like to purchase a PDFTron license. Unfortunately, the PFDTron mails do not reach us due to an incorrect DMARC record. Although the problem is technically on our side, DMARC is a standard instrument, which should be correctly configured by PDFTron according to the definition via the DNS server.
Your current DMARC record is ‘_dmarc.pdftron.com. “v=DMARC”’, which is missing the “p”-value at least as well as it must be called “v=DMARC1”. Please refer to the google documentation: Tutorial: Recommended DMARC rollout - Google Workspace Admin Help
Could you please take a look at this and fix it?
Thanks!
Andreas