Issue with Save as Modal Closure in WebViewer Instance

Technical Support WebViewer
,
1

Hi,
Upon clicking the “Save File” button within the save modal, the document is successfully saved; however, the modal does not automatically close as expected. Users are required to manually close the modal using the close button.

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71465×711 97.7 KB

In comparison, we noticed that in your sample [provided link: JS Semantic PDF Files Comparison Demo | Apryse WebViewer], the “Save File” button functions correctly, automatically closing the modal upon clicking.

Thank you for your attention to this matter.
Best regards,
Amir

2

Hello Amir,

What version of WebViewer are you using?

I was unable to reproduce this issue in our Showcase which is currently running v10.7. https://showcase.apryse.com/

Best Regards,
Darian