License Issue – HTML to PDF

Technical Support Apryse SDK
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Product: PDfTron

Product Version:

Please give a brief summary of your issue: I’m trying to convert html to pdf using PdfTron but getting error: “Your license does not include HTML to PDF permissions”
(Think of this as an email subject)

Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)

Please provide a link to a minimal sample where the issue is reproducible:

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Hello, I’m AiRon, an automated tech support bot :robot: While you wait for one of our customer support representatives, I can help you with your question.


It seems that you’re encountering an error related to licensing while attempting to convert HTML to PDF using Apryse (formerly PDFTron). This error suggests that your current license might not include the necessary permissions for HTML to PDF conversion.

Some things you can try:

  • Verify your license to ensure it includes HTML to PDF conversion capabilities.

  • Check if you need to update your licensing information or obtain an add-on for HTML conversion.

  • Contact Apryse support if you believe your license should cover this feature but is not functioning as expected.



Here are some resources that might help you:


Hopefully, this helps you solve your problem while you wait for a human to get back to you.

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Thank you for contacting us about this. That exception message is an indication that you do not have the HTML to PDF conversion feature included in your license.

To better assist you, can you please forward the license key you are using and a link to this forum post to support@apryse.com?

Thank you.

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