Do you have an issue with a specific file(s)?
No
Can you reproduce using one of our samples or online demos?
No
Are you using the WebViewer server?
No
Does the issue only happen on certain browsers?
No
Is your issue related to a front-end framework?
Yes
Is your issue related to annotations?
No
Please give a brief summary of your issue:
(Think of this as an email subject)
When a link is clicked in the PDF, it doesn’t open in a new tab.
Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)
When you click a link in a PDF, it normally opened in a new tab. But ever since I updated the webviewer core to 8.12.2, it has stopped opening in a new tab. Even updating to 8.12.4 doesn’t fix it.
Please provide a link to a minimal sample where the issue is reproducible:
I was using the UI version 8.1.0 and the webviewer version 8.12.2.
Use this PDF for reference(Scroll to page 2 and click the market research text): demo-annotated (1).pdf (359.4 KB)
Hello, I’m AiRon, an automated tech support bot While you wait for one of our customer support representatives, I can help you with your question.
It seems like you’re experiencing an issue where links in your PDF documents are not opening in a new tab when clicked. This behavior might be affected by changes in how the WebViewer handles link actions in recent updates.
Some things you can try:
Check the WebViewer settings or configuration to ensure that links are set to open in a new tab. This might involve modifying the link handling logic to explicitly specify target="_blank".
Ensure that the Multi-Tab feature is enabled, as this can affect how documents and links are handled within the WebViewer.
Review any custom event handlers or overrides in your front-end framework that might be affecting link behavior.
Inspect the PDF document itself to ensure that links are correctly formatted to open in a new tab, if applicable.
And then clicking on confirm opens a new tab on the latest version of WebViewer.
Could you please update your version to the latest and see if that works for you?
