Loading XOD documents in the viewer

[indranath]

WebViewer Version:8.0.1

Do you have an issue with a specific file(s)?
XOD
Can you reproduce using one of our samples or online demos?
Are you using the WebViewer server?
No
Does the issue only happen on certain browsers?
No
Is your issue related to a front-end framework?
I am using react in frontend with the webviewer
Is your issue related to annotations?

Please give a brief summary of your issue:
(Think of this as an email subject)
Pdftron wbviewer not able to load XOD

Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)
Hi I am using the Webviewer to render PDF, I want to render the XOD files which I converted from the same PDFs. Please let me know the exact steps to load XOD documents in the web viewer and load them

Please provide a link to a minimal sample where the issue is reproducible:

[system]

Hello, I’m Ron, an automated tech support bot

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

Guides:

• Full API for WebViewer
• Deploying WebViewer on your custom server - Using the PDFTron SDK for conversion on your server
• Overview of WebViewer’s JavaScript Library - What if you want more control of the server?
• Loading errors - Failed to load document. The document is either corrupt or not a valid PDF document.

APIs:

• UseDownloader
• Core - options
• CoreControls - options

Forums:

• Pdftron web server
• The Webviewer is too slow when I use in Interner explorer in my react -app
• Could not load type ‘APPortalUI.Web.HttpHandler.PdfHttpHandler’

[Oscar_Zhang]

I tested a couple of XOD files on our demo site and I didn’t see any problems:
Version 8.1.0 (you can see some XOD files from the dropdown)
https://www.pdftron.com/samples/web/samples/viewing/viewing-with-custom-server/
Version 8.0.1
https://www.pdftron.com/webviewer/demo/

If you still have issues with loading XOD file, can you provide the following information?

1. the XOD file and the original PDF you are loading
2. access to your application or your WebViewer related code (so we can try to reproduce on our side)

Thanks,
Oscar