@pdftron/pdfnet-node errors while npm install on docker node:lts

Technical Support Apryse SDK
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1

Product: PDF Tron for Node

Product Version: 9.2.0-1

Please give a brief summary of your issue:

@pdftron/pdfnet-node NPM package fails to install on Docker (node:lts image) run on a M1 MacBook Pro

Please describe your issue and provide steps to reproduce it:

(You should be running Docker through a MacBook Pro M1)

Create a Docker container with node:lts image like that:

FROM node:lts

# Create app directory
WORKDIR /usr/src/app

# Install app dependencies
COPY package*.json ./

RUN npm install

# Bundle app source
COPY . .

EXPOSE 3000

When you want to run your docker containers, it will throw this error:

#8 25.03 npm ERR! code 1
#8 25.03 npm ERR! path /usr/src/app/node_modules/@pdftron/pdfnet-node
#8 25.04 npm ERR! command failed
#8 25.05 npm ERR! command sh -c node-pre-gyp install --fallback-to-build=false
#8 25.05 npm ERR! response status 403 Forbidden on https://www.pdftron.com/downloads/PDFNetNode/pdfnet-addon-v9.2.0-node-v102-linux-arm64.tar.gz
#8 25.05 npm ERR! node-pre-gyp info it worked if it ends with ok
#8 25.05 npm ERR! node-pre-gyp info using node-pre-gyp@1.0.5
#8 25.05 npm ERR! node-pre-gyp info using node@17.7.1 | linux | arm64
#8 25.05 npm ERR! node-pre-gyp info check checked for "/usr/src/app/node_modules/@pdftron/pdfnet-node/pdfnet-addon.node" (not found)
#8 25.05 npm ERR! node-pre-gyp http GET https://www.pdftron.com/downloads/PDFNetNode/pdfnet-addon-v9.2.0-node-v102-linux-arm64.tar.gz
#8 25.05 npm ERR! node-pre-gyp ERR! install response status 403 Forbidden on https://www.pdftron.com/downloads/PDFNetNode/pdfnet-addon-v9.2.0-node-v102-linux-arm64.tar.gz
#8 25.05 npm ERR! node-pre-gyp ERR! install error
#8 25.05 npm ERR! node-pre-gyp ERR! stack Error: response status 403 Forbidden on https://www.pdftron.com/downloads/PDFNetNode/pdfnet-addon-v9.2.0-node-v102-linux-arm64.tar.gz
#8 25.05 npm ERR! node-pre-gyp ERR! stack     at /usr/src/app/node_modules/@mapbox/node-pre-gyp/lib/install.js:67:15
#8 25.05 npm ERR! node-pre-gyp ERR! stack     at processTicksAndRejections (node:internal/process/task_queues:96:5)
#8 25.05 npm ERR! node-pre-gyp ERR! System Linux 5.10.104-linuxkit
#8 25.05 npm ERR! node-pre-gyp ERR! command "/usr/local/bin/node" "/usr/src/app/node_modules/.bin/node-pre-gyp" "install" "--fallback-to-build=false"
#8 25.05 npm ERR! node-pre-gyp ERR! cwd /usr/src/app/node_modules/@pdftron/pdfnet-node
#8 25.05 npm ERR! node-pre-gyp ERR! node -v v17.7.1
#8 25.05 npm ERR! node-pre-gyp ERR! node-pre-gyp -v v1.0.5
#8 25.05 npm ERR! node-pre-gyp ERR! not ok

So it seems it tries to grab https://www.pdftron.com/downloads/PDFNetNode/pdfnet-addon-v9.2.0-node-v102-linux-arm64.tar.gz which doesn’t exists.

We already had this error months ago, but we were expecting that it has been resolved as the support told us, at the moment we bought a licence.

IMPORTANT NOTES:

  • downgrading Docker Node image version does nothing
  • it runs without any issues on our Dockerized Gitlab Pipelines (Linux)
  • it works well on the MacBook Pro out of the Docker container (e.g. if we’re running the project directly with node)
2

Hello, I’m Ron, an automated tech support bot :robot:

While you wait for one of our customer support representatives to get back to you, please check out some of these documentation pages:

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3

Hello,

Thank you for contacting us about this. Please note that we do not yet have an arm64 version of the Linux SDK. This is something that we are currently looking into.

However, for now, you can use the x86_64 version of the SDK instead when running docker on your M1 machine.

Please let me know if this works, and if you have any further questions.

4

Hello, thank you for the quick reply!
Please can you explain me how can I do that (switching to the x86_64 version of the SDK) ?

5

I have the same issue. How do I switch to x86_64 version

6

the only way I could get this to work was to switch to Intel based mac and create/deploy docker image from that machine. Be good to know when arm support is coming.