Text garbling in Japanese

WebViewer Version:
Do you have an issue with a specific file(s)?
Can you reproduce using one of our samples or online demos?
Are you using the WebViewer server?
Does the issue only happen on certain browsers?
Yes. Safari.
Is your issue related to a front-end framework?
Is your issue related to annotations?

Please give a brief summary of your issue:
(Think of this as an email subject)
Text garbling in Japanease.

Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)

Setting → Language: japanease select.

Text garbling.
Mac Safari NG.

windows chrome OK!!

Please provide a link to a minimal sample where the issue is reproducible:

Best Regards.

Hi Okabe,

Thank you for contacting us regarding Webviewer.

I could reproduce this issue on my end. We don’t currently have this on our roadmap but, I will add it to the backlog for our product team to review for feasibility and viability.

We don’t have a timeline for when it will be fixed but if it does get fixed we’ll let you know when it’s available in an experimental build to test out and the estimated official release date. If you have a desired timeline for having this issue fixed please let us know and we’ll do our best to work with you on how this can fit into the release schedule.

Thank you for your reply.

I understand.

Best Regards.

Hi Okabe,

The fix for this issue is merged to our latest experimental build. Could you download it at PDFTron Systems Inc. | Nightly and let us know if this resolves your issue?

thank you.

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