Trial alert keeps showing

Technical Support WebViewer
,
1

WebViewer Version: 10.1.1

Are you using the WebViewer server? no
Does the issue only happen on certain browsers? no
Is your issue related to a front-end framework? no
Is your issue related to annotations? no

Please give a brief summary of your issue:
The trial alert keeps showing even though I have added the demo trial key.

Please describe your issue and provide steps to reproduce it:

const instance = await WebViewer({
  path: '/webviewer',
  licenseKey: 'xxxxxxxxxxxxxxxxxxxx',
}, document.getElementById(container_id));

Please provide a link to a minimal sample where the issue is reproducible:
image

1 Like
2

Hi Jackson
Could you try clear your cache first?
If it does not work you could send the key privately in a new support ticket here Submit a ticket : Apryse

Best
Jack

1 Like