Unable to install pdftron on ubuntu

Product: pdftron

Product Version: 10.9.0-1

Please give a brief summary of your issue:
When installing pdftron on my droplet of ubuntu it gives error
response status 403 Forbidden on https://www.pdftron.com/downloads/PDFNetNode/10.9.0-1/pdfnet-addon-v10.9.0-1-node-v109-linux-x64.tar.gz

1 Like

I understand you are getting a 403 error when attempting to install pdfnet-node. Can you send me some additional information so I can assist you? What command are you using to install @pdfnet/pdfnet-node? What version of NodeJS are you using?

Are you able to run npm on your droplet instance? If so can you try:

npm install --target_arch=x64 --target_platform=linux @pdftron/pdfnet-node