Using licence key of Webviewer 8.x with Webviewer 10.x

WebViewer Version: 8…4.1

Do you have an issue with a specific file(s)?

Not applicable

Can you reproduce using one of our samples or online demos?

Not applicable

Are you using the WebViewer server?

No

Does the issue only happen on certain browsers?

Not applicable

Is your issue related to a front-end framework?

Not applicable

Is your issue related to annotations?

Not applicable

Please give a brief summary of your issue:
(Think of this as an email subject)

Using Webviewer 8.4.1 licence key with Webviewer 10.3.0

Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)

Is it possible to use licence key of Webviewer 8.4.1 licence key with Webviewer 10.3.0? We had to upgrade the version of webviewer to 10.3.0 for displaying and showing annotations. We wanted to check if the license key we use in production for Webviewer 8.4.1 licence key can be used with Webviewer 10.3.0.

Please provide a link to a minimal sample where the issue is reproducible:

Not applicable.

1 Like

Hi sanjay.dandekar,

Yes there should not be any problem. If you are facing any issues related to licenses, please contact us here https://support.apryse.com/support/tickets/new.

Regards,
Maggie V.

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