Product: WebViewer BIM
Product Version:
“@pdftron/webviewer”: “^8.9.0-20221015”,
“@pdftron/webviewer-bim-client”: “^1.5.0”,
Please give a brief summary of your issue:
WebViewer BIM: stack on loading .ifc model
Hello support
I’ve followed the instructions here (Apryse Documentation | Documentation) to test the app locally. On client, I see a ‘loading file’ message, and in the console:
on server this:
I’m trying to load this file - https://www.ifcwiki.org/images/e/e3/AC20-FZK-Haus.ifc
Please help to fix this issue
Regards,
Kateryna
Hi,
We’re looking into this, thanks for your patience.
Wanbo
1 Like
Hi,
You need a license key as BIM is gated currently. We have generated a key for you, may I have your email address so that we can send the key to you?
Wanbo
Hi,
Thank you for your quick reply!
Please send a key to “kateryna.vovk@teamsware.eu”.
Thank you,
Kateryna
Hi,
I just sent to the email address above, please check.
Wanbo
Hi,
Yes, I’ve received a key, thank you. Just tested it in the code (specified it for ‘license’). But I have the same issue as before (No 3D conversion permission found. Job failed.). Should I specify it also somewhere else?
Regards,
Kateryna
This part of the documentation mentions how to apply the key against the BIM Server
https://docs.apryse.com/documentation/web/guides/BIM/setup-server/#configuring-server, please check. Thanks.
Wanbo
Thank you for your support!
Now it works.
Regards,
Kateryna
1 Like