Product Version: 10.0.1
Please give a brief summary of your issue:
Webviewer fails to render document correctly on search panel open
Please describe your issue and provide steps to reproduce it:
With text highlight annotations on a document, open and close the search panel a few times until the document does not adjust its width while the panel is open. The text highlight annotations appear where they should if the document had re-rendered correctly. Scrolling down the page will snap it back into place (workaround).
Please provide a link to a minimal sample where the issue is reproducible:
Thanks for contacting us for support.
I tried to do to following step to reproduce the bug
- I opened demo page https://showcase.apryse.com/
- open the search panel
- search important, there will be text highlighted
- I toggle the button of search multiple times like doing the open and close
However, it works fine. I am not sure if I am doing right to reproduce it? Could you give me more information to reproduce the issue you have mentioned? Thanks
Thanks for the reply. I tried quickly on the demo but could not reproduce it either. It involves:
- Creating a few text highlight annotations
- Open the search panel
- Close the panel and open again while it’s closing.
Some additional details of our installation is we’re using it in React 17, and we’re using the webviewer client. A few configurations that may be helpful are:
- fallbackToClientSide: true
- isReadOnly: true
- enableAnnotations: true
- disabledElements: [
It appears it’s not document specific, here’s an example:
I have tried your configuration. But still I cannot reproduce it. Could you please try our latest night build to see if it still happen?