WebViewer Servicenow Integration Documentation

I can across this community post where it as said that the documentation for the ServiceNow Webviewer Integration wasn’t released yet. I was wondering if that documentation is public since I had some difficulty trying to find it.

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Hello, I'm AiRon, an automated tech support bot 🤖

While you wait for one of our customer support representatives, I can help you with your question.


It appears you're looking for documentation on integrating Apryse's WebViewer with ServiceNow. As of my last update, there isn't specific documentation on this integration. However, you can use the general WebViewer API and ServiceNow's capabilities to achieve integration.

Some things you can try:

  • Use the general WebViewer API to understand the basics of how the viewer can be embedded and customized.

  • Leverage ServiceNow's custom UI capabilities to embed WebViewer within a ServiceNow application.

  • Utilize REST APIs for communication between WebViewer and ServiceNow for any data exchange.

  • Explore creating a custom widget or application within ServiceNow that can host the WebViewer.



Here are some resources that might help you:


Hopefully, this helps you solve your problem while you wait for a human to get back to you.

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Hello Sharath,

Unfortunately, we don’t have any documentation for the ServiceNow integration right now.

Best Regards,
Darian

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There is no specific documentation right now, but you can try to do it this way:

Use the WebViewer API to make an interface for viewing documents.
Insert it into the ServiceNow user interface via UI Builder.
Configure data exchange between WebViewer and ServiceNow via REST API.

If you have trouble, check out the WebViewer Integration Guides to customize everything from scratch and the ServiceNow Developer Documentation to understand the platform.