WebViewer Video license

Technical Support WebViewer
,
1

WebViewer Version:
8.12.0
WebViewer Video Version:
4.32.1

Do you have an issue with a specific file(s)?
No

Are you using the WebViewer server?
No

Does the issue only happen on certain browsers?
No

Is your issue related to a front-end framework?
Yes

Is your issue related to annotations?
No

Please give a brief summary of your issue:
We have a license for the WebViewer and it works, the demo watermark doesn’t show up on the documents we are vieweing using the WebViewer.
However when viewing videos with the WebViewer Video the demo watermark is still shown.
We are using the same license key when instantiating the WebViewer and the WebViewer Video.
Do we need a separate license for the WebViewer video?

Thanks a lot.
Regards,
Gabor

2

Hi Gabor,

WebViewer Video uses a different license key. Please see: Apryse Documentation | Documentation

for more info. If you haven’t purchased WebViewer Video, unfortunately the license key won’t work for it.

Best,
Will