Do you have an issue with a specific file(s)? No
Can you reproduce using one of our samples or online demos? No (No Hangul input in the demo)
Are you using the WebViewer server? No
Does the issue only happen on certain browsers? No
Is your issue related to a front-end framework? No
Is your issue related to annotations? No
Please give a brief summary of your issue:
(Think of this as an email subject)
When entering Korean in Word Editor, a delay input occurs.
Please describe your issue and provide steps to reproduce it:
(The more descriptive your answer, the faster we are able to help you)
I have been using it to reflect the Korean input supported from 11.10, but when I enter Korean, I get delayed input unlike English. The following phenomenon is found.
When entering special characters, numbers, or space bars during Korean input, no input is possible
The phenomenon of intermittent half-beat being followed slowly when entering Korean quickly
Please provide a link to a minimal sample where the issue is reproducible:
Hello, I’m AiRon, an automated tech support bot While you wait for one of our customer support representatives, I can help you with your question.
When using Apryse’s WebViewer 11.10 for Korean input in the Word Editor, you may experience input delays or issues such as characters not appearing correctly or delays when typing quickly. This can be due to how input methods for non-Latin scripts are handled in web applications.
Some things you can try:
Ensure that your browser and WebViewer are up to date, as updates may contain important fixes.
Check if the issue occurs with different input methods or keyboards to rule out IME-specific issues.
Test the application in different browsers to identify if the problem is browser-specific.
Consider implementing a debounce mechanism for input events, which can help manage rapid input more effectively.
Review performance settings and optimize for input handling in your application.
Here are some resources that might help you:
Modular UI Containers - Learn how to manage UI components which might affect input performance.
I was not able to reproduce this issue using the steps you provided.
Typing in Korean using the Keyboard 2-Set Korean from Airbook does not trigger any input delay on my side.
Screen record:
Can you provide more information?
What OS are you using?
What Browser are you using?
What Keyboard (in the OS) are you using?
Could you provide a screen record to show the issue on your side?
After talking with our team in charge of this, we believe this is a file-specific issue.
Could you provide the file you were using in your screen record so we can reproduce this on our side?
If you could provide some further information about the context of the importance of the issue to you, this may help prioritize its development. We would be interested to know:
What is the impact of the issue on you and your users?
