In webviewer some files i.e pdf excel files are not opening. Previously it was working fine. Now only loading is happening and files are not opening at all.
sometime same file are opening, sometime it s not opening . It is behaving different in different machine.
I checked with different machine. Please help me out.
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Hi Roshni
Thanks for contacting us for support.
To better assist you, could you please providing some sample documents with the issue?
Also you mention that in previous version it works fine but not the version you are currently using. Could you please provide the version that works fine also the current webviewer version is does not work?
Also for the different machine. Is it related to different os system?
Best,
Jack
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