PDFtoWORD conversion sometimes replaces normal font with condensed

Technical Support Apryse SDK
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1

Product: StructuredOutputModules, Java (Linux test)
Product Version: 10.6.0

After successfully converting PDF to WORD the WORD output shows font condensed instead of normal.
If this happens we found the condensed part is the most right hand last word, e .g. header or column1 or column2 (see yellow section).

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image726×206 7.29 KB

We use Convert.toWord(new PDFDoc(inpBytes), outFile) without any WordOutputOptions.
Any hint is welcome to resolve the issue before going live (this will happen very soon).
Regards Wilhelm Huber

2

Hi Wilhelm,

To investigate further could you please provide the following information.

  1. Input file(s)
  2. Generated output file(s)
  3. Code and settings used to generate (2) from (1)
3

Hello
Thank you for any support including hints
AI Juni 2024_895462be-fe06-4927-ad6f-3cc369a203f6.pdf (1.1 MB)
AI Juni 2024_895462be-fe06-4927-ad6f-3cc369a203f6.docx (980.9 KB)

  1. uploaded
  2. uploaded
  3. Convert.toWord(new PDFDoc(inpBytes), outFile) without any WordOutputOptions.

StructuredOutput_Log.log (83.3 KB)

4

Hello Apryse team members
We need a solution for the production issue (my PO/PM are expecting progress).
Anything which prevents a progress this week?

Regards Wilhelm Huber

5

Hello Apryse team members
Is anything outstanding in order to get a hint/fix for our production problem?
Please keep me posted asap.

Sincerly Wilhelm Huber